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Knowledge Base & Training Agent

Cut training time by 60%.

Ingests your company documentation and gives every employee an always-available AI assistant — reducing repeat questions to managers and cutting onboarding time by 40–60%.

Pricing
$800–$1,500 / mo
Timeline
Live in 7–14 business days from kickoff.
Book a discovery call

The problem

What this fixes.

Your senior people are spending hours every week answering the same questions from newer team members. Onboarding takes weeks because there's no single source of truth — knowledge lives in SOPs, Slack threads, manager heads, and a Notion page nobody's updated since 2024. New hires guess, get it wrong, and senior people fix the cleanup.

What we build

How it works in your business.

We ingest everything — SOPs, handbooks, product docs, policy PDFs, Notion pages, Confluence spaces, even past Slack threads — into a searchable knowledge base. Then we plug an AI assistant into your team's existing tools (Slack, Teams, or a web widget). Anyone can ask a question and get a confident, sourced answer. The assistant flags uncertainty and escalates unknowns. Senior people get their time back.

Outcomes

What you should expect.

01

40–60% reduction in onboarding ramp time

New hires get answers immediately instead of waiting for a senior teammate to be free.

02

Repeat-question volume to managers drops dramatically

Most clients see 50–70% of routine knowledge questions handled by the assistant within the first month.

03

Documentation gaps surface automatically

The analytics dashboard shows what's being asked and where the assistant lacks confidence — your documentation roadmap, written by your team's actual needs.

Capabilities

What's in the template.

Every deployment ships with these. We configure them to your business — you don't rebuild them from scratch.

Multi-source ingestion

Connect Google Drive, SharePoint, Notion, Confluence, file uploads, and more. We handle deduplication, versioning, and content refresh.

Cited, confidence-scored answers

Every answer includes the source document and a confidence indicator. Low-confidence answers are flagged or escalated to a human.

Slack / Teams / web widget

Lives where your team already works. No new tool to learn — just @ask the bot.

Onboarding mode

Guided learning paths for new hires through your most important docs. Tracks who's read what and when.

Documentation analytics

What's being asked, what's confusing, where the docs are weak. The first time your documentation has had user telemetry.

Content freshness monitoring

Flags documents that haven't been updated in defined intervals or where source-system content has changed.

Pricing

Three tiers. Clear scope at each.

Pricing is monthly, cancel anytime. Most clients start at Standard and adjust after the first 90 days.

Starter
$800 / mo

Up to 500 documents, web widget or Slack.

  • Up to 500 documents ingested
  • Slack OR web widget integration
  • Confidence-scored answers
  • Monthly analytics summary
  • Email support
Standard
$1,200 / mo

Up to 2,000 documents, multi-platform, onboarding mode.

  • Up to 2,000 documents ingested
  • Slack + Teams + web widget
  • Onboarding mode for new hires
  • Weekly analytics + content gap reports
  • Priority support
Advanced
$1,500 / mo

Unlimited documents, custom workflows, admin training.

  • Unlimited documents
  • Custom escalation workflows
  • Admin panel + content team training
  • Quarterly content strategy review
  • Dedicated success contact

Integrations

Plugs into the tools you already use.

Google DriveSharePointNotionConfluenceSlackMicrosoft TeamsDropboxBoxPDF/Word/Markdown uploads

Don't see your tool? Most integrations are 1–2 days of work — ask.

Ideal for

Who this is built for.

Companies with 20+ employees, especially those with high turnover, complex processes, distributed teams, or growing past the point where one person can hold all the institutional knowledge.

FAQ

Common questions.

What about confidential or restricted content?

Role-based access is built in. The assistant only surfaces content the asker is permitted to see, mirroring your existing document permissions.

How do we keep the knowledge base from going stale?

Source documents are re-indexed on a schedule (daily by default). Plus the analytics dashboard surfaces what's being asked vs. what's documented, so your team always knows what to update next.

Does it work with our existing docs as-is?

Yes — that's the point. We don't require you to restructure or rewrite anything. We do flag documents that the assistant struggles with so you can improve them over time.

Want to talk through Knowledge Base & Training Agent?

Book a free 30-minute discovery call. We'll figure out whether this fits your situation, what a realistic deployment looks like, and what it would actually cost. No pitch — just a working answer.